The driver of the truck that has your shipment on-board has become ill, and must stop driving.
- The carrier has advised us of the situation, and we will advise you.
- The carrier will determine whether the driver is likely to recover after a rest, or whether the illness is such that driver will be unable to proceed. Based on this determination, the carrier will develop a plan for the truck.
- Unplanned slip-seating a truck is a complex matter that takes time to execute and ensure compliance, and it would be unusual to have a replacement driver immediately available. If the original driver cannot continue, a delay of at least two days should be expected.
- Once the carrier’s plan is known, we will advise you, and we will keep you updated regarding progress
IMPACT & RESOLUTION
Typically, the original driver is able to carry on after some treatment and rest. The new result will be a 1-day resulting from the driver falling ill, but no additional costs.