Hand-picked
We are a closely-knit group of hand-picked, high-performance, freight transportation professionals.
Specific experience
Each of us has years, 24 years on average, of progressively proficient experience specific to our responsibilities.
Cross-trained
We are all cross-trained, so we have both the capability and the flexibility to respond immediately to changing priorities, with multiple layers of expertise, support and back-up.
Honest
We are honest, and we are transparent. It is the only way we know how to do a proper job for our customers.
Empowered
We know how to provide service and we know how to solve problems: as individuals or as an issue-specific team, we are empowered to do so on behalf of our customers.
Extra special care
We offer a freight transportation boutique – providing customized service to discerning shippers and receivers, those who truly value extra special care and attention.
Responsibility
We know that if we fail, it will appear to our customer’s customers as though our customer has failed. We own that customer service responsibility.
Supply chain urgency
We understand the supply chain urgency of delivery, the importance of reliability, and the over-arching need to know.
We know fair
We understand shipping costs and we understand shipping prices, we know what influences them and how they move. We know how trucks earn money, we know how trucks lose money, and we know the tricks, the traps, and the scams. We know what is fair…. So we know how to produce a fair, win-win-win result.
We know trucking
We have loaded trucks / we have worn the dispatch headset / we have taught driver hours-of-work compliance / we have solved customs problems at 3 am. / we have trip-planned deliveries
And we have exercised executive-level, fleet-wide, continent-wide operational authority and responsibility.
So we know trucking, inside-out.
We are a Freight Broker
That means we don’t own or operate trucks, ever. But we can get you a truck, whenever, wherever.