Before we quote / Before we book a truck / During transit / After delivery
If you choose our services, we will…
- ask you more questions than other service providers;
- ask you different questions than other service providers;
- get more involved with the shipment paperwork;
- pay more attention to customs details;
- modify our processes to match your needs;
- and if we learn of a problem after-hours, we will call you after hours.
And so to get it right, we are:
- relentless about your requirements
- relentless about your details
- relentless about your service
- relentless about information and communication and security
- and, if we think something is amiss, before, during, or after your shipment, we are relentless about fixing it.
At every stage of every assignment for every customer, our relentless practices include:
- anticipating issues
- mitigating complications
- averting crises
- resolving problems